Terms & Conditions

Last Updated: [Date]

Welcome to Clovera Lingerie. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

These Terms & Conditions apply to all visitors, users, and customers of the Clovera Lingerie website. We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Products & Product Information

We make every effort to ensure that product descriptions, images, colours, sizes, and prices displayed on our website are accurate. However, slight variations in colour may occur due to different screen settings and lighting conditions.

Product availability is subject to change without notice.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.

Clovera Lingerie reserves the right to change product prices, offers, discounts, or promotions at any time without prior notice.

4. Orders

Once you place an order, you will receive an order confirmation through the contact details provided by you.

An order is considered confirmed only after successful payment confirmation or approval of the selected payment method.

We reserve the right to cancel or refuse an order in cases including, but not limited to:

• Product being unavailable
• Incorrect pricing or product information
• Suspected fraudulent or unauthorized transactions
• Incorrect or incomplete customer information
• Delivery limitations

If an order is cancelled by us after payment has been received, the applicable amount will be refunded to the original payment method.

5. Payments

Payments on our website may be processed through third-party payment gateways such as Razorpay and other available payment methods.

Clovera Lingerie does not store your complete debit card, credit card, or banking credentials. Payment information is processed according to the applicable policies of the payment gateway.

6. Shipping & Delivery

Orders are shipped to the address provided by the customer during checkout.

Delivery timelines may vary depending on the delivery location, courier service, weather conditions, holidays, or other circumstances beyond our control.

Customers are responsible for providing accurate and complete shipping information. Clovera Lingerie will not be responsible for delays or failed delivery caused by incorrect or incomplete address details.

7. Returns, Exchanges & Refunds

Returns, exchanges, cancellations, and refunds are subject to our Return & Refund Policy.

Due to hygiene and safety considerations, certain lingerie products may not be eligible for return or exchange. Customers are advised to check the applicable return conditions before placing an order.

Products must meet the conditions specified in our Return & Refund Policy to qualify for a return or exchange.

8. Order Cancellation

Orders may only be cancelled within the applicable cancellation period specified in our Cancellation Policy.

Once an order has been shipped or processed for dispatch, cancellation may not be possible.

9. Customer Responsibility

Customers agree to:

• Provide accurate personal and delivery information.
• Use the website only for lawful purposes.
• Not misuse or attempt to interfere with the website.
• Not place fraudulent or unauthorized orders.
• Maintain the confidentiality of their account information.

10. Intellectual Property

All content available on the Clovera Lingerie website, including logos, brand names, photographs, product images, graphics, text, designs, and other materials, is the property of Clovera Lingerie or its respective content owners.

No content may be copied, reproduced, modified, distributed, or used commercially without prior written permission.

11. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other reasons.

12. Limitation of Liability

Clovera Lingerie will not be liable for delays, losses, or damages resulting from circumstances beyond our reasonable control, including courier delays, technical failures, natural events, or other unforeseen circumstances.

13. Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics services, or other service providers. Their use of information may be governed by their respective terms and privacy policies.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Clovera Lingerie
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]

By using this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

© 2026 Clovera Lingerie. All Rights Reserved.